Write Us: Partners Health Plan 2500 Halsey Street Bronx, NY 10461
Call Us: (855) 747-5483 TTY:711 8am-8pm, 7 days a week
For more information about enrolling in the
PHP Care Complete FIDA-IDD Plan:
Contact us!
Complete the form below to connect with a Partners Health Plan Outreach Associate to learn more about PHP FIDA-IDD Plan benefits and enrollment procedures or to request informational materials.
Connect with our outreach team!
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You can reach out to one of our NYS licensed Outreach Associates to schedule a one on one education session at your convenience.
Please submit the form below to contact Provider Relations for assistance. Required fields have a red line at the beginning of the field. Please fill out the form to the best of your ability with as much information as possible. Not all fields may apply to your request.
Assistance Category Definitions & Notes:
Provider recruitment requests – Ask non-par provider to join network
Single Case Agreement requests – CM sends provider/services needed for SCA
Provider information update – Provider information incorrect on provider file/search tool (phone number, address, services rendered, etc.)
Provider needs re-education – Par provider advises member/caregiver/CM that they are non-par
Claim or authorization issue – NDPR should only get these from providers, but in the case where a CM is informed of an issue related to a claim or auth, they can file it here
Directory assistance – This should only be used after reviewing provider directory and exhausting NDPR SharePoint resources
...an important part of your support system and helps coordinate appointments, equipment and activities that align with your goals.
Partners Health Plan currently employs a two-person Care Coordination Team model as part of its comprehensive managed care plan to cover health and IDD services for individuals with developmental disabilities and their families.
The 2-person care team consists of a Qualified Intellectual Disabilities Professionals (QIDP) as the Care Manager, and a Licensed Health Professional as the Clinical Team Leader (CTL).
How can you enjoy a 2-person Care Team? The Care Coordination Team model is employed for all PHP Care Complete FIDA-IDD Plan members. Members can contact their care team for more information.
Not a member? If you have questions or would like to learn more about the PHP Care Complete FIDA-IDD (Medicare – Medicaid Plan) plan and if its right for you, use the form below, connect with our outreach team, or call 855-747-5483 and TTY users call 711, 8 AM to 8 PM, seven days a week. The call is free.
For more information about enrolling in the
PHP Care Complete FIDA-IDD Plan:
Contact us!
Complete the form below to connect with a Partners Health Plan Outreach Associate to learn more about PHP FIDA-IDD Plan benefits and enrollment procedures or to request informational materials.
Connect with our outreach team!
[commenting]
You can reach out to one of our NYS licensed Outreach Associates to schedule a one on one education session at your convenience.
Are you ready to enroll in PHP Care Complete FIDA-IDD Plan?
To enroll, visit or call NY Medicaid Choice at 1-844-343-2433(TTY: 1-888-329-1541), Monday through Friday, 8:30 AM to 8:00 PM, and Saturday, 10:00 AM to 6:00 PM.
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
Click the link above to continue or click outside of the box to CANCEL
You are now leaving Partners Health Plan
Partners Health Plan provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Partners Health Plan, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.
