Accessibility Tools


Provider Resources

Important provider resources, forms and guidelines for health care, behavioral health and OPWDD Waiver Service providers. 

Billing & Claims

Claims and billing submission guidelines, submission contact information, and other billing & claims resources.

Authorizations & Appeals

Authorization requirements, request forms, and appeal / greivance information.

FAQ & Reference Guide

Important contact information and frequently asked questions.

2022 Provider Manual

Provider News, Updates & Announcements

Stay up-to-date on important information for providers in the PHP Provider Network.

Are You Concerned About Diabetes?

If You Are Concerned About Diabetes Diabetes is a disease that affects how your body turns food into energy. A lot of what you eat turns into sugar (glucose) and goes into your blood. As your bloo...

NYS Workforce Stabilization Payments

IMPORTANT UPDATE: NYS Workforce Stabilization Payments November 18, 2022 Dear Provider: Partners Health Plan (PHP) wants to provide you with an update regarding the NYS Workforce Stabilization Lo...

Partners Health Plan Presents at The Arc National convention

Partners Health Plan Presents at The Arc National Convention Inclusion B...

Join Partners Health Plan at Autism Conference: Living Your Best Life Neurodiverse Partnerships

Join Partners Health Plan at the 2022 Hudson Valley Autism Conference: Living Your Best Life Neurodiverse Partnerships Partners Health Plan will be at the 2022 Hudson Valley Autism Conference: Liv...

Need Provider Assistance?

The Partners Health Plan Network Development and Provider Relations team is here to assist you with your billing, claims, authorization, education, and any other general inquiry. Use the Contact Us button below to complete a Provider Ticket Submission Form.

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Contact Us
  • Partners Health Plan
  • 2500 Halsey Street
    Bronx, NY 10461
  • (855) PHP-LIVE or (855) 747-5483
  • TTY:711
  • 8am-8pm, 7 days a week

Follow us

855-747-5483 | TTY/TDD:711
Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.


The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide participants free, confidential assistance on any services offered by Partners Health Plan. ICAN may be reached toll-free at 1-844-614-8800 (TTY users call 711, then follow the prompts to dial 844-614-8800) or online at