Courtney Skivington-Wolf serves as Chief Operating Officer for Partners Health Plan. Prior to joining, Courtney served as Vice President for Program Administration at a New York State DSRIP PPS, overseeing provider quality performance initiatives. Courtney also directed the Project Management Office (PMO) for the Department of Health’s eMedNY claims system.

Courtney is a registered nurse and holds certifications in LEAN, Microsoft Training, and cardiac nursing. She received a BA in English and a BA in Communications from St. John Fisher College, and degree in Nursing from Hudson Valley Community College.

Dr. Trivedi brings a wealth of experience to our team, with over two decades of practice as a board-certified Emergency Medicine physician. Throughout his career, Dr. Trivedi has demonstrated a deep commitment to improving the lives of individuals with intellectual and/or developmental disabilities (IDD). Recognizing a need for specialized care for this population, he co-founded StationMD, a telehealth organization that CDNY and PHP currently partner with, as it is a tool dedicated to enhancing the quality of care for individuals with IDD. Dr. Trivedi will maintain his role as Chief Strategy Officer with StationMD.

Dr. Trivedi's leadership extends to his roles as chairman and associate chair of several emergency departments. He is also a nationally recognized speaker and thought leader on the innovative use of technology and telehealth solutions in healthcare. His expertise in these areas has been instrumental in improving patient care and promoting greater independence for individuals with diverse needs.

Premila Kumar is the Chief of Quality Initiatives at Partners Health Plan. Premila has over 20 years of experience working within the Managed Care environment for such companies as CIGNA Healthcare, Horizon Blue Cross Blue Shield of NJ, and CenterLight Healthcare. Prior to coming to PHP, Premila’s most recent employment experience was as Vice President of Population Health Management and Quality Assurance Performance Improvement at GuildNet.

Premila is known for implementing innovative initiatives to improve quality measures, HEDIS rates, reduce ER visits, hospital admissions and overall cost for consumer and employer. She has been a speaker at several national professional conferences and has contributed her expertise to develop award-winning health education products for Managed Care plans. She earned her medical degree from Stanley Medical College, Madras University, India as well as a professional designation from Academy of Healthcare Management.

Karleen is a non-profit executive with 24 years of experience in the field of human services. Prior to joining Partners Health Plan in December 2014, she was Director of Vocational and Employment services at a large non-profit serving individuals with intellectual and developmental disabilities, supporting over 500 adults through programs such as day habilitation, supported employment, and pre-vocational.

She was instrumental in developing and growing affirmative business models that support gainful work for adults with disabilities. Karleen has participated on Education and Workforce Development Committees for various disability advocacy groups, served as a Diversity and Inclusion facilitator, and worked as an adjunct faculty at Nassau Community College – teaching an I/DD studies course.

Ms. Haines oversees various initiatives as part of the leadership team for Partners Health Plan and Care Design NY. She champions advocacy efforts for the IDD community alongside members and families, seeking to raise a collective voice for a better future. Karleen also serves as the organization’s DEIB Officer - leading diversity / equity / inclusion / belonging strategies for staff and stakeholders. Recently, she held roles that include Chief of Care Coordination and Chief of Community Relations & Outreach.

Karleen serves on the state’s Developmental Disabilities Advisory Council sub-committee on housing. She is a licensed Health Agent in the state of NY; earned a ‘DEI in the Workplace Certificate’ from University of South Florida; and holds an undergraduate degree in psychology and a master’s in management from the State University of NY at Stonybrook.

Lisa Reese currently serves as Chief Human Resources Officer. She grew the human resources department and developed the recruiting, employee benefits, employee relations, and general human resources policies and procedures for the organization. Today, she leads a talented team of nearly 20 individuals. She contributes an important voice to the application of HR and understands the importance of balancing employee needs with the financial limitations inherent in non-profit environments.

Prior to joining, she served as Human Resources Director for Catholic Charities Disabilities Services (CCDS) for eight years. Lisa’s experience spans 35 years of experience in Human Resources in fields such as intellectual and/or developmental disabilities (I/DD), health care, and hospitality.

Lisa has a B.S. in Marketing and Management from Siena College. She also holds the designation as a Senior Professional in Human Resources (SPHR) from HRCI and a certification from SHRM as a Senior Certified Professional (SCP).

Formerly the Medicare Compliance Officer and Leader of the Compliance Department at MVP Healthcare for the last five years, Lisa is well-versed in healthcare and managed care compliance, oversight, risks, and auditing for Medicare, Medicaid, and Commercial lines of business. Prior to MVP, Lisa worked for five years at a vision insurance company as the Manager of Compliance. 

Lisa has her B.S. in Management from Binghamton University and her M.B.A in Health Systems Administration from Union College in Schenectady, N.Y.

Joe Shen comes to us with more than 20 years of experience leading technology innovation and digital transformation, business operations, and consulting services in the healthcare and life science industries. Prior to joining CDNY and PHP, Joe served as the Chief Digital Officer for HealthBanks, where he was responsible for information technology, digital marketing, sales, and operations.

Earlier, he was the Vice President at EmblemHealth, where he held senior leadership positions in leading information technology and sales and multicultural marketing for the Medicaid and Affordable Care Act (ACA) business line. Before that, Joe spent more than 10 years at IBM global business consulting services as a Consulting Partner, developing many technology and business transformation solutions for major healthcare clients.

Joe received his MBA degree from Indiana University, Kelley School of Business, and his Bachelor of Engineering degree from SUNY at Stony Brook in Computer Science and Electrical Engineering.

Diane joined PHP in 2014 as a director of Care Coordination. She moved on to serve as Senior Director in the department before transitioning into her current role as Chief of Care Management. Prior to joining the PHP team, Diane held varied positions within the non-profit sector serving individuals with I/DD from birth through adulthood.

Her most recent role before PHP was as Assistant Director for Intermediate Care Facilities at AHRC Suffolk. In this position, she managed staff and oversaw operations necessary to fully support individuals with both developmental disabilities and complex health needs.

Diane has vast experience in promoting the use of a multi-disciplinary, person-centered approach to ensure the provision of high-quality services to individuals with I/DD and their families. Diane obtained her Master of Social Work degree from Fordham University and is a Licensed Clinical Social Worker and Certified School Social Worker. She also holds an Executive Education Certificate in Non-Profit Leadership from Fordham University.

Christopher Masi joined Partners Health Plan as the Chief Financial Officer in January 2018. In this capacity, he provides executive oversight of the enterprise’s financial operations. Christopher possesses a diverse background in both private industry and public accounting where he started his career with KPMG. Over the last several years, he has held senior management positions in the health insurance industry with experience in both government programs and commercial business.

Those previous roles included Chief Financial Officer of HealthyCT, a start-up commercial health plan formed under the provisions of the ACA as a Consumer Operated and Orientated Plan; financial operations leader for the Marwood Group, a healthcare-focused financial services firm; Vice President of Finance of OrthoNet, LLC, an orthopedic specialty-benefit management company; and Vice President of Finance for Touchstone Health, a Medicare-focused New York licensed HMO.    

Mr. Masi acquired a Bachelor of Arts degree in accounting from Franklin and Marshall College and a master’s in business administration with a finance concentration from the University of Connecticut. Mr. Masi also earned New York state C.P.A. license.