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Member Resources & Support

Health & Education Resources

These articles have been authorized and written by field experts. It involves collaboration between our Chief Medical Officer (CMO), Director of Healthcare Programs, and Outreach Team. 

Learn about the flu vaccine, flu symptoms and when to see your doctor.

Learn why taking your prescribed medication is so important.

Learn how mouth health plays a key role
in your general health.

Learn about you eye health and why getting an eye exam is so important.

Learn about cerivical cancer and why you should get screened.

Learn how PHP can help if you have anxiety about visiting the dentist.

Learn what to do to prevent falls and injuries.

Learn about your why getting a check-up every year is important .

Learn about Diabetes, who is at risk and how to manage it successfuly. 

Learn about the COVID-19 Virus, it's symptoms, and how it spreads.

Learn about the risk factors for High Blood Pressure.

Learn about breast cancer and why you should get screened.

How to Join a Vonage Video Call with your care Manager.

Learn what to know when going to an appointment.

Learn about your rights as someone with a disability.

Health & Education Session Recordings

In The Know: Highlighting PHP Member Benefits for 2025

Learn all about our updated PHP benefit offerings coming at the start of 2025. Our presentation will include introducing several new benefits and answering questions about the upcoming plan. We'll also be highlighting a few other benefits that can assist you in living well such as:

  • Additional Over-The-Counter benefits for eligible members
  • Additional in-home dental services through Enable Health
  • Expanded transportation benefits

PRESENTED BY: Kathleen Walsh, Director of Business Process & Alia Carter-Bridgeman, Product and Government Programs

In The Know Education Session: Travel Training 101

In this webinar, you will hear an in-depth overview of a structured travel training program tailored for individuals with intellectual and/or developmental disabilities ages 14 and up. Our guest speaker will guide attendees through the essential stages of training, focusing on how to develop critical skills for independent travel.

You’ll also learn about the comprehensive services YAI offers to empower individuals in navigating New York City and beyond with confidence. Whether you’re a parent, caregiver, or advocate, this session is a valuable opportunity to gain insights and tools to support independent travel for people with IDD.

PRESENTED BY: Stephanie Rozanski from YAI

In The Know Education Session: Staying Healthy This Fall

In this webinar, you will hear from nurses and leaders on our Healthcare Management team about how to stay healthy during the upcoming fall season. Topics will include the prevention of colds, COVID, RSV, and flu; vaccines, mask-wearing, and maintaining a safe environment. Along with treatment and updated news from sources such as the CDC.

PRESENTED BY: Brittany Miske, Vice President of Healthcare Management and Clinical Support; Carrie Delong, Director of Health Care Management

In The Know Education Session: Voting 101 — Exercise Your Rights!

In this webinar, we've gathered self-advocate guest speakers who share basic information on why it's important to vote, how to register, how to vote with an early ballot, and what to expect on Election Day. 

PRESENTED BY: Danielle Mazza, AVP of Care Management for Upstate NY; Self-Advocates from the IDD Community

In the Know Edcuation Session: Supplemental Benefits Overview

Learn more about several supplemental benefits available to our Members in community settings. Presenters provide updated information on the OTC Card, PHP Member Pro-Portal and more.

PRESENTED BY: Danielle Mazza, AVP of Care Management for Upstate NY; Karleen Harris, Chief of Member Relations & Advocacy

In The Know Education Session: National Disability Employment Awareness Month (NDEAM)

In the Know Education Session: Boundaries and Consent with the Albany County Crime Victims and Sexual Violence Center

Mental Wellness During Holidays

Diabetes

Keeping a Healthy Heart

How can we assist you?

Contact Partners Health Plan for current member assistance, to learn more about becoming a PHP member, or for general questions and inquiries.