Accessibility Tools

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Care Complete FIDA-IDD Plan

Plan Benefits

PHP's Care Complete FIDA-IDD Plan members get covered Medicare and Medicaid benefits directly from PHP Care Complete FIDA-IDD (Medicare-Medicaid) Plan. You will pay no co-pays, deductibles or monthly premium for covered services.

*Some of your covered services include:

*Some of these services require prior authorization approval.

  • Primary Care and Specialist Visits
  • Inpatient and Outpatient Hospital Services
  • Prescription Drug Coverage
  • Transportation
  • Durable Medical Equipment (Prosthetics, Orthotics, and Supplies)
  • Preventive Health Services (including flu shots and cancer screenings)
  • Laboratory and Radiology Services (including X-ray, MRI, and CT Scans)
  • Emergency Services
  • Dental Services
  • Vision Services and Eyeglasses
  • Audiology Services, Hearing Exams and Hearing Aids
  • Home Health and Personal Care Aid
  • Adult Day Health Care
  • Social Day Care
  • Private Duty Nursing
  • Diabetes Programs and Supplies
  • Personal Emergency Response System (PERS)
  • Rehabilitation Services (Physical, Occupational, and Speech Therapy)
  • Skilled Nursing Facility
  • Behavioral Health Services (including mental health and substance abuse)

Please go to our 2023 Member Materials page to read more about the services that are available to members of PHP Care Complete FIDA-IDD Plan. Please view the Prior Authorization Requirements for the services listed above.

Benefit & program highlights :

OTC Flex Card

Purchase healthy food, personal care and other over-the-counter (OTC) items.

Learn More

Transportation Services

Live more independently and get where you need to go!

Learn More

Choose Health

Improve your health and be rewarded for it with the ChooseHealth Program.

Learn More

Personal Emergency Response System

A safe and healthy life can be a button push away.

Learn More

Two-Person Care Team

Your very own care team that supports your goals & dreams!

Learn More

Self Directed Services & Support

Choose which supports and services are best for you.

Learn More

24/7 Telemedicine Access

Meet with a board certified ER Physician at your convenience.

Learn More

Your Interdisciplinary Team (IDT)

People working together to meet your life goals and needs.

Learn More

  • English

    We have free interpreter services to answer any questions you may have about our health or drug plan. To get an interpreter, just call us at 1-855-747-5483. Someone who speaks English/Language can help you. This is a free service.

  • Spanish

    Tenemos servicios de intérprete sin costo alguno para responder cualquier pregunta que pueda tener sobre nuestro plan de salud o medicamentos. Para hablar con un intérprete, por favor llame al 1-855-7475483. Alguien que hable español le podrá ayudar. Este es un servicio gratuito.

  • Chinese Mandarin

    我们提供免费的翻译服务，帮助您解答关于健康或药物保险的任何疑 问。如果您需要此翻译服务，请致电1-855-747-5483。我们的中文工作人员很乐意帮助您。 这是一项免费服务。

  • Chinese Cantonese

    您對我們的健康或藥物保險可能存有疑問，為此我們提供免費的翻譯 服務。如需翻譯服務，請致電1-855-747-5483。我們講中文的人員將樂意為您提供幫助。這 是一項免費服務。

  • Tagalog

    Mayroon kaming libreng serbisyo sa pagsasaling-wika upang masagot ang anumang mga katanungan ninyo hinggil sa aming planong pangkalusugan o panggamot. Upang makakuha ng tagasaling-wika, tawagan lamang kami sa 1-855-747-5483. Maaari kayong tulungan ng isang nakakapagsalita ng Tagalog. Ito ay libreng serbisyo.

  • French

    Nous proposons des services gratuits d'interprétation pour répondre à toutes vos questions relatives à notre régime de santé ou d'assurancemédicaments. Pour accéder au service d'interprétation, il vous suffit de nous appeler au 1-855-747-5483. Un interlocuteur parlant Français pourra vous aider. Ce service est gratuit.

  • Vietnamese

    Chúng tôi có dịch vụ thông dịch miễn phí để trả lời các câu hỏi về chương sức khỏe và chương trình thuốc men. Nếu quí vị cần thông dịch viên xin gọi 1-855-747-5483 sẽ có nhân viên nói tiếng Việt giúp đỡ quí vị. Đây là dịch vụ miễn phí .

  • German

    Unser kostenloser Dolmetscherservice beantwortet Ihren Fragen zu unserem Gesundheits- und Arzneimittelplan. Unsere Dolmetscher erreichen Sie unter 1-855-747-5483. Man wird Ihnen dort auf Deutsch weiterhelfen. Dieser Service ist kostenlos.

  • Korean

    당사는 의료 보험 또는 약품 보험에 관한 질문에 답해 드리고자 무료 통역 서비스를 제공하고 있습니다. 통역 서비스를 이용하려면 전화1-855-747-5483]번으로 문의해 주십시오. 한국어를 하는 담당자가 도와 드릴 것입니다. 이 서비스는 무료로 운영됩니다.

  • Russian

    Если у вас возникнут вопросы относительно страхового или медикаментного плана, вы можете воспользоваться нашими бесплатными услугами переводчиков. Чтобы воспользоваться услугами переводчика, позвоните нам по телефону 1-855-747-5483. Вам окажет помощь сотрудник, который говорит по-pусски. Данная услуга бесплатная.

  • Arabic

    اننإ مدقن تامدخ مجرتملا يروفلا ةيناجملا ةباجلإل نع يأ ةلئسأ قلعتت ةحصلاب وأ لودج دلأاةيو انيدل . لوصحلل ىلع مجرتم ،يروف سيل كيلع ىوس لاصتلاا انب ىلع 855-747-5483-1 .موقيس صخش ام ثدحتي ةيبرعلا كتدعاسمب .هذه ةمدخ ةيناجم.

  • Hindi

    हमारे स्वास््य या दवा की योजना के बारे में आपके ककसी भी प्रश्न के जवाब देने के लिए हमारे पास मफ्त दभाषिया सेवाएँ उपिब्ध हैं. एक दभाषिया प्राप्त करने के लिए, बस हमें 1-855-7475483 पर फोन करें. कोई व्यक्तत जो हहन्दी बोिता है आपकी मदद कर सकता है. यह एक मफ्त सेवा है.

  • Italian

    È disponibile un servizio di interpretariato gratuito per rispondere a eventuali domande sul nostro piano sanitario e farmaceutico. Per un interprete, contattare il numero 1-855-747-5483. Un nostro incaricato che parla Italianovi fornirà l'assistenza necessaria. È un servizio gratuito.

  • Portugués

    Dispomos de serviços de interpretação gratuitos para responder a qualquer questão que tenha acerca do nosso plano de saúde ou de medicação. Para obter um intérprete, contacte-nos através do número 1855-747-5483. Irá encontrar alguém que fale o idioma Português para o ajudar. Este serviço é gratuito.

  • French Creole

    Nou genyen sèvis entèprèt gratis pou reponn tout kesyon ou ta genyen konsènan plan medikal oswa dwòg nou an. Pou jwenn yon entèprèt, jis rele nou nan 1-855-747-5483. Yon moun ki pale Kreyòl kapab ede w. Sa a se yon sèvis ki gratis.

  • Polish

    Umożliwiamy bezpłatne skorzystanie z usług tłumacza ustnego, który pomoże w uzyskaniu odpowiedzi na temat planu zdrowotnego lub dawkowania leków. Aby skorzystać z pomocy tłumacza znającego język polski, należy zadzwonić pod numer 1-855-747-5483. Ta usługa jest bezpłatna.

  • Japanese

    当社の健康 健康保険と薬品 処方薬プランに関するご質問にお答えするため に、無料の通訳サービスがありますございます。通訳をご用命になるには、1-855-7475483にお電話ください。日本語を話す人 者 が支援いたします。これは無料のサー ビスです。

How can we assist you?

Contact Partners Health Plan for current member assistance, to learn more about becoming a PHP member, or for general questions and inquiries.

Contact Us

Contact Us
  • Partners Health Plan
  • 2500 Halsey Street
    Bronx, NY 10461
  • (855) PHP-LIVE or (855) 747-5483
  • TTY:711
  • 8am-8pm, 7 days a week

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855-747-5483 | TTY/TDD:711
Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.

H9869_PHPWeb_Approved

The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide participants free, confidential assistance on any services offered by Partners Health Plan. ICAN may be reached toll-free at 1-844-614-8800 (TTY users call 711, then follow the prompts to dial 844-614-8800) or online at icannys.org.

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