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Partners Health Plan

Testimonials

Partners Health Plan regularly asks members, families, and providers, "How are we doing?"-- see their feedback below. We appreciate their sharing care coordination experiences on how PHP is helping them achieve quality of life goals. We would love to share your story! Please take a few minutes to submit your feedback.

What Our Members Are Saying...

Man in Wheelchair

Brian

PHP Member

"My wheelchair would barely go a week without a different part breaking.  It was so bad that I had to carry parts with me, just in case. I joined PHP because my wheelchair needed repairs. After enrolling in the plan, my chair was repaired in 19 days"

Man in Wheelchair

Sean

PHP Member

"Before enrolling in PHP, it was challenging to get out in the community to make new friends.  Thanks to my care team and PHP’s PAL program, I am now a part of a local bowling league.  I have met so many new friends.” 

Man in Wheelchair

Ivan

PHP Member

" Prior to PHP, I would often miss important medical appointments because my mother was unable to help me up and down the stairs of our home. I now have the ability to arrange my own transportation which includes assistance in a and out of the house. It has provided a sense of freedom and overwhelming relief."

What Our Families Are Saying...

Man in Wheelchair

Martin

Father of PHP Member

"PHP has made a positive change for my daughter, Amy.  They’ve helped to eliminate duplicate services and unnecessary visits, as the clinical care team coordinates holistic care.  Better still is her participation in the PAL program, exclusively offered by PHP, which is getting her out into the local community doing things she enjoys."

Man in Wheelchair

Delores

Mother of a PHP Member

 "I consider it to be a great plan and I am happy that we made the change.  The care team is extremely helpful. They get back to me and double check that everything is alright.  It has given Kenneth more than he originally received at his previous plan"

Man in Wheelchair

Janice

Mother of PHP Member

"We have good communication and a responsive care team. All of my daughter’s needs and supports are met, and we are both very happy.”

What Our Providers Are Saying...

AHRC Nassau

Stanfort Perry - Executive Director

“ AHRC Nassau has several hundred people who are enrolled as members of PHP.  Between their unique programs and dedicated staff, they guarantee that people will receive high quality supports and services in this era of change.  It has been a very rewarding and satisfying engagement between our two organizations.” 

Citizens Options Unlimited

Roberta Romano - Self Directed Services & Fiscal Intermediary

“ PHP and Citizens Options Unlimited have developed a partnership that allows us to work efficiently and effectively. PHP’s care team and finance support staff, in collaboration with the member, fiscal intermediary, broker and circle of support, have authorized services and pushed through budget approvals with ease.”

AHRC New York City

Marco Domani- CEO

“ Partners Health Plan has created a care management model for individuals with I/DD. It’s unique, and is a forward thinking model that has successfully introduced concepts around supporting a person’s life in all ways. I love how PHP is building a partnership with a variety of providers, including AHRC New York City and other supports systems to ensure that the person’s physical, mental, and social health are as vibrant as possible.”

Share Your Feedback

Do you have a great story you would like to share with our readers or feedback about Partners Health Plan? It could be a story about yourself or someone you know living with a disability, or even about how a Care Manager or disability service provider has impacted or improved your quality of life or that of a loved one.

Sharing a personal experience on how you, a loved one, or someone you know in the community where you live has overcome a barrier and ultimately triumphed and achieved a successful outcome can be inspiring! These stories will help others in their personal journeys. They can also be powerful in changing societal perceptions of individuals with disabilities and advance inclusion and participation in community life.

Use the form to submit your feedback. 
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Use The Button Below To Upload Your Photo And To Complete And Sign
The Media Release And Authorization Form.

For more information about enrolling in the
PHP Care Complete FIDA-IDD Plan:

Contact us!

Complete the form below to connect with a Partners Health Plan Outreach Associate to learn more about PHP FIDA-IDD Plan benefits and enrollment procedures or to request informational materials. 

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I agree to be contacted by an Outreach Associate to learn more about the benefits of joining Partners Health Plan's FIDA-IDD Plan. *

Connect with our outreach team!

You can reach out to one of our NYS licensed Outreach Associates to schedule a one on one education session at your convenience.

Are you ready to enroll in PHP Care Complete FIDA-IDD Plan?

To enroll, visit or call NY Medicaid Choice at 1-844-343-2433 (TTY: 1-888-329-1541), Monday through Friday, 8:30 AM to 8:00 PM, and Saturday, 10:00 AM to 6:00 PM.

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Contact Us
  • Partners Health Plan
  • 2500 Halsey Street
    Bronx, NY 10461
  • (855) PHP-LIVE or (855) 747-5483
  • TTY:711
  • 8am-8pm, 7 days a week

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855-747-5483 | TTY/TDD:711
Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.

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The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide participants free, confidential assistance on any services offered by Partners Health Plan. ICAN may be reached toll-free at 1-844-614-8800 (TTY users call 711, then follow the prompts to dial 844-614-8800) or online at icannys.org.