PHP Care Complete FIDA-IDD Plan has a List of Covered Drugs, also known as a Formulary.
When you get a prescription for any of these covered drugs, PHP Care Complete FIDA-IDD Plan will cover the prescription when you go to a network pharmacy. (Some drugs have limits – see Limits on coverage for some drugs below).
PHP Care Complete FIDA-IDD Plan has more than 5,000 retail pharmacies across their nine-county service area. These include Costco, CVS, Duane Reade, King Kullen, Kinney Drugs, Kmart, Pathmark, Price Chopper, Rite Aid, Sam’s, ShopRite, Stop & Shop, Target, TOPS, Waldbaum’s, Walgreens, Wal-Mart, Wegmans plus many “mom & pop” pharmacies. You can always check our pharmacy directory for a network pharmacy near your home.
PHP has partnered with MedImpact Direct Mail Order to offer participants with a mail-order pharmacy program beginning January 1, 2021! If you are on any maintenance medications, you can conveniently have up to a three-month supply delivered to your home. Maintenance medications are used to treat chronic illnesses. Please view the below links for more information on this program, including how to register.
Our Formulary has three tiers and includes drugs covered under Medicare Part D and some prescription and over-the-counter (OTC) drugs covered under your Medicaid benefits. Each tier has a $0 copay. You can contact us at Participant Services 1-855-747-5483 or TTY/TDD: 711 for the most recent drug list.
For certain prescription and covered over-the-counter (OTC) drugs, special rules limit how and when we cover them. In general, our rules encourage you to get a drug that works for your medical condition and is safe and effective.
In general, we want you to try lower-cost drugs (that often are as effective) before we cover drugs that cost more. For example, if Drug A and Drug B treat the same medical condition, and Drug A costs less than Drug B, PHP Care Complete FIDA-IDD Plan’s rules may require you to try Drug A first. If Drug A does not work for you, the plan will then cover Drug B. This is called step therapy.
For some drugs, we limit the amount of the drug you can have. For example, the plan might limit:
For some drugs, we may ask your prescribing doctor to get prior approval from PHP Care Complete FIDA-IDD Plan before we can have the pharmacy dispense the drug to you. This is called prior authorization.
Here are some examples of the limits of coverage for some drugs:
If you are a new PHP Care Complete FIDA-IDD Plan participant living in the community and are currently taking a drug that is not on PHP’s formulary but otherwise meets the definition of a Part D drug or a non-Part D drug covered by Medicaid (including formulary drugs that require prior authorization or step therapy), PHP will continue to pay for the drug on a temporary basis (i.e., 90 days). During this period, our Pharmacy Coordinator will consult with you and your Interdisciplinary Team about possible alternatives to the drug. We will also notify you and your authorized representative of your right to file for an exception request to continue taking the drug after the transition period has expired.
If you are a new PHP Care Complete FIDA-IDD Plan participant residing in a long-term care facility such as a nursing home or ICF, you can receive at least a 30 day and up to a 31-day supply of non-formulary drugs that otherwise meet the definition of a Part D drug (including formulary drugs that require prior authorization or step therapy) within the first 90 days of coverage unless a lesser amount is requested.
To request a copy of a provider directory, please send an email with the name of the requested county and your full mailing address to
Can’t find a provider? Call us at 1-855-747-5483 or TTY/TDD: 711 for the most up to date provider listing.
Contact Partners Health Plan for current member assistance, to learn more about becoming a PHP member, or for general questions and inquiries.