Accessibility Tools

Plan Benefits

Personal Emergency
Response System (PERS)

With Partners Health Plan's Personal Emergency Response System (PERS) technology, help is only a button push away.

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How can you live a safe and healthy life? 

Feel secure with Partners Health Plan's Personal Emergency Response System (PERS).

With Partners Health Plan's Personal Emergency Response System (PERS) technology, which is an electronic device that enables certain high-risk members to reach out for help during an emergency.

How can you feel secure with PHP's PERS technology? The PERS is a program for qualified PHP Care Complete FIDA-IDD Plan members. Members can contact their care team for more information. 


Not a member? If you have questions or would like to learn more about the PHP Care Complete FIDA-IDD (Medicare – Medicaid Plan) plan and if its right for you, use the form below, connect with our outreach team, or call 855-747-5483 and TTY users call 711, 8 AM to 8 PM, seven days a week. The call is free.

Contact us!

Complete the form below to connect with a Partners Health Plan Outreach Associate to learn more about PHP FIDA-IDD Plan benefits and enrollment procedures or to request informational materials. 

I prefer to be contacted by: *

I agree to be contacted by an Outreach Associate to learn more about the benefits of joining Partners Health Plan's FIDA-IDD Plan. *

Connect with our outreach team!

You can reach out to one of our NYS licensed Outreach Associates to schedule a one on one education session at your convenience.

Are you ready to enroll in PHP Care Complete FIDA-IDD Plan?

To enroll, visit or call NY Medicaid Choice at 1-844-343-2433 (TTY: 1-888-329-1541), Monday through Friday, 8:30 AM to 8:00 PM, and Saturday, 10:00 AM to 6:00 PM.

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Contact Us
  • Partners Health Plan
  • 2500 Halsey Street
    Bronx, NY 10461
  • (855) PHP-LIVE or (855) 747-5483
  • TTY:711
  • 8am-8pm, 7 days a week

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855-747-5483 | TTY/TDD:711
Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.

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The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide participants free, confidential assistance on any services offered by Partners Health Plan. ICAN may be reached toll-free at 1-844-614-8800 (TTY users call 711, then follow the prompts to dial 844-614-8800) or online at icannys.org.