What to know when going to an appointment!
Remember to always bring your PHP Insurance Card to any medical appointment or pharmacy visit.
Show the Card when you get to the office, even if they do not ask to see it. This will ensure that your doctor will bill PHP correctly.
Balance billing is a practice in which doctors or hospitals bill you for charges. PHP does not allow providers to charge you for any services.
You are not responsible to pay the bill. If you receive a medical bill for any service, please contact your Care Manager immediately so we can assist you.
Always keep your PHP Card in a safe place. If you have lost your Card, please contact your Care Manager or call our Participant Services line at: 1-855-747-5483, TTY/TDD: 711.