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Are You Concerned About Diabetes?

If You Are Concerned About Diabetes

Diabetes is a disease that affects how your body turns food into energy. A lot of what you eat turns into sugar (glucose) and goes into your blood. As your blood sugar goes up your body produces insulin to let the blood sugar go into cells to produce energy. If you have diabetes your body doesn’t produce insulin (Type 1) or the cells don’t respond to insulin (Type 2), so too much sugar stays in your blood. 

The biggest health risks of diabetes are associated with high blood sugar, which can increase the likelihood of blood clots and impaired blood flow by making cells sticky and blood vessels stiff.  This can damage tissues, resulting in high blood pressure, heart attacks, stroke, kidney failure, blindness, and skin infections, especially on the feet. A blood test called Hemoglobin A1C (HgbA1c) can measure the effects of blood sugar on their cells over time.  Regular measures of blood sugar will allow a person with diabetes or pre-diabetes to take measures to reduce their risks and improve their health.   

Making deliberate food choices is an excellent way to manage your weight, which makes a difference to controlling diabetes. Here are some tips: 

  • Load up on proteins first-don’t leave yourself feeling hungry by the time you get to those side dishes!
  • Choose high-quality plant-bases carbs instead of sugary items (e.g. sweet potatoes minus the marshmallows) 
  • Portions should always be small, with a variety of colors and textures-try shaving your veggies-looks are deceiving, so you’ll load your plate without needing large portion!
  • Keep moving! Helping to set/clear the table are simple ways to get some steps in!
  • Holiday baking can swap out white flour for a variety of options-no need to skip dessert if you plan right when baking!

Schedule activities such as walking, taking stairs, gardening, house cleaning, playing with a pet, anything that gets you moving!   

If you have diabetes, we are here to support you, your care manager can assist you with making sure you see your PCP and specialist if needed (Diabetes doctor called an Endocrinologist). To support your best health, it is important to see your doctors regularly and make sure you take all medications as prescribed. Your doctor may take a blood sample to check your A1c (this is a test to check how much sugar has been in your blood over the last few months), this test is a great way to see how you have been doing managing your diabetes. 

Schedule a visit with your doctor. And it’s always a good idea to have someone you trust come with you. Sometimes when we get to the doctor, we get nervous and don’t always hear what the  

doctor is saying. Having a second pair of ears helps. Also, that person can help you remember all your questions and give you support during an exam the doctor may need to do. 

Remember if you have any questions or need help to make an appointment, find a doctor to support you or need help getting your medication, your care Manager is here to help. For more information check out this helpful flyer.

Details can be found: https://www.prevention.com/food-nutrition/healthy-eating/g20495209/diabetes-friendly-thanksgiving-recipes/ 

Actual recipes: https://www.tasteofhome.com/collection/diabetic-friendly-recipes-for-thanksgiving/ and https://diabeticgourmet.com/recipes/holiday-and-special-occasions/thanksgiving-recipes 

Visit Partners Health Plan's Health Resources to learn more about the diabetes as well as other informative health-related articles.

 

H9869_Diabetes Article_2022

Celebrating 6 Years: A Time to Look Ahead

This month we celebrate the PHP FIDA-IDD Plan’s 6-year birthday!

It was April 1, 2016, that the Centers for Medicare & Medicaid Services (CMS) and New York State began enrollment in New York, Long Island, Rockland & Westchester counties for the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Plan. It was designed to test a new model of care for providing Medicare-Medicaid enrollees with Intellectual and Developmental Disabilities (IDD) an opportunity to experience a more integrated, coordinated, and person-centered care focused on individuals’ long-term health and well-being so they may live a quality life.

PHP FIDA-IDD members have more opportunities to direct their own services, be involved in care planning, and live as independently in the community as possible.  Click here for PHP member stories.

As we celebrate the FIDA-IDD’s 6th birthday, we recognize the commitment of our staff to helping our members achieve their goals and the positive healthcare outcomes they deserve. We look forward to the future and to bringing more options and opportunities for our members.

Kerry Delaney, CEO, Partners Health Plan

Celebrating and Supporting #Pride2022

​​​​​​​As allies and self-advocates, it is important to remember that LGBTQ+ rights should be celebrated and supported year-round. From organizational policies to legislation, more work is needed to improve inclusive practices that address LGBTQ+ needs. 

 

Celebrating Disability Employment Success

Partners Health Plan members are sharing their employment journey stories to elevate disability employment awareness.  These stories describe the diverse experiences of people with disabilities and the employers that are benefiting from the dedication these talented individuals bring to their professional roles.

Did you know that one in four individuals in the U.S. have some type of disability, according to the Centers for Disease Control and Prevention (CDC)?  Did you know the employment rate for a New Yorker with a disability (age 18 – 64) is 31.2% compared to 72% for a person without a disability, resulting in a gap of 40.8% according to New York State (click here)?  The COVID-19 pandemic disproportionately affected many who have already faced significant barriers to employment, compounding their economic hardships.

We must use our voices and advocate for creating more accessible and inclusive workplaces by becoming informed on the value of hiring people with disabilities.

 A person with a disability recently summed it up the best by stating, “my disabilities do not define me.  My abilities do.”

Please join us in widening the lens by elevating awareness on what needs to be done to remove barriers in the workplace, so individuals who have a disability have the opportunity to access meaningful and well-paying jobs.  Do you know an organization that is moving the dial on disability employment by removing barriers?

DentaQuest Selected by Partners Health Plan to Administer Dental Benefits for Individuals with Intellectual and/or Developmental Disabilities in New York

DentaQuest, one of the nation’s largest and most experienced Medicaid dental benefits administrators, today announced its new engagement with Partners Health Plan (PHP) to increase access to oral health care and improve outcomes for individuals with intellectual and/or developmental disabilities (I/DD).

Partners Health Plan (PHP), a nonprofit managed care organization serving individuals with I/DD, selected DentaQuest to administer dental benefits and specialized services for its members. With the addition of PHP to its other government clients, DentaQuest now serves 63% of Medicaid enrollees in the state.

“We are honored to support Partners Health Plan in its commitment to serving adults with I/DD,” said Steven Pollock, president of DentaQuest. “We’ve long recognized the importance of increasing health equity for all, and health plans like PHP that focus on underserved populations are critical to making it happen. Oral health is often overlooked as more immediate medical needs take precedence, but as we know good oral health drives overall health and everyone can benefit from routine, preventive care. Innovative approaches, such as our industry-leading case management program, provide an extra level of support for individuals with I/DD and their caregivers to navigate a complex, imperfect health system to ultimately get the right treatment, at the right time.”

DentaQuest’s case management program helps identify appropriate resources needed to resolve a member’s issue – often unrelated to health care – and coordinates access to those resources with PHP care managers to ultimately achieve optimal oral health. Together, DentaQuest’s case management team and PHP care managers partner to secure transportation, medical clearance, sedation and anesthesia, hospital level care and other dental services.  The collaboration between PHP and DentaQuest has led to a substantial increase in member utilization and appears to be addressing long standing access challenges faced by the I/DD population.

Launched in 2016, PHP develops and coordinates personalized life plans that ensure participants receive the essential medical, behavioral, dental, habilitation, and other services and supports needed. Dental care is the primary unmet need for adults with I/DD. More than 30% of children with I/DD are likely to have their first dental visit delayed, and in general, individuals with I/DD are less likely to receive necessary restorative care. Addressing this disparity is a critical component in impacting overall health equity for individuals with I/DD, as poor oral health can result not only in dental caries and gum disease, but can impact overall health, potentially leading to heart disease, cancer, and diabetes.

“The work we are accomplishing with DentaQuest shines a light on what is possible across the nation – people with I/DD deserve and can achieve lifelong optimal oral health and wellness when we create the right partnerships and invest in the right programs,” said Kerry Delaney, CEO, PHP. “We look forward to continuing our partnership and the measurable results we are seeing in dental care for PHP members.”

In the future months, PHP will also be piloting teledentistry and mobile dentistry programs in partnership with DentaQuest to increase access to oral health care for members.

About DentaQuest

DentaQuest is a purpose-driven health care company dedicated to improving the oral health of all. We do this through Preventistry® — our inclusive approach to quality care and expanded access built on trusted partnerships between patients, providers and payors. As one of the nation’s largest and most experienced Medicaid dental benefits administrators, we manage dental and vision benefits for more than 33 million Americans through a nationwide network of providers in all 50 states. Our outcomes-based, cost-effective dental solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. At the same time, we are expanding our footprint of more than 70 oral health centers in six states to deliver direct patient care in rural and underserved populations. Learn more at www.DentaQuest.com and follow us on FacebookInstagramLinkedIn, and Twitter.

About Partners Health Plan

Partners Health Plan (PHP) is the first-in-the-nation, provider-led managed care organization that fully integrates Medicare and Medicaid for individuals 21 years and older with Intellectual and Developmental Disabilities (IDD), so they have the most complete care package. PHP provides person-centered care for whole-person wellness addressing the physical, behavioral, and social needs of individuals to assist them in living a quality life. The plan operates in 4 New York State regions (nine downstate counties): New York City, Long Island (Nassau and Suffolk counties), Rockland County, and Westchester County. For more information, visit www.phpcares.org.

Health Care Options Expanded for PHP Members: Stony Brook Medicine Joins PHP Provider Network

BRONX, NY, October 4, 2022— On September 1, 2022, Stony Brook Medicine joined the Partners Health Plan (PHP) provider network offering services to PHP members.
Kerry Delaney, PHP CEO stated, “We are very happy to welcome them back into our network. This will expand care options for PHP members. Stony Brook Medicine is an extensive health care system. It includes three acute care hospitals and many affiliated specialty groups and physicians with specialized services for individuals with Intellectual and Developmental Disabilities (IDD). This relationship will deepen the care choices that PHP members and their families have come to expect from us in providing state-of-the-art supports and services.”
For more information on the Stony Brook Medicine providers and locations that are now part of the PHP provider network, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it..
About the facilities and services in the Stony Brook Medicine – PHP relationship
3 Acute Care Hospitals:
• Stony Brook University Hospital, Stony Brook, NY
• Stony Brook Eastern Long Island Hospital, Greenport, NY
• Stony Brook Southampton Hospital, Southampton, NY
Affiliated specialty groups and physicians that offer the following services:
• Ambulatory Health Centers
• Cardiovascular Disease
• Dialysis
• Family Medicine
• GI and Hepatology
• Inpatient/Outpatient Psychiatry
• Mammography
• Oncology
• Orthopedics
• Podiatry
• Radiology
• Sleep Disorders
• Urology

New Report Determines Partners Health Plan’s FIDA-IDD Demonstration Shows Positive Impact and Progress for Enrollees with Complex Care Needs

BRONX, NY, July 6, 2022— Partners Health Plan (PHP), a nonprofit managed care organization dedicated to serving individuals with Intellectual and Developmental Disabilities (IDD), is pleased to announce that the results of an independent evaluation funded by the Centers for Medicare & Medicaid Services (CMS) indicate positive returns for enrollees in the New York Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) demonstration.

The FIDA-IDD demonstration is a pilot program established to test the success of delivering services that address the whole person and promote community involvement and independence for people with IDD eligible for both Medicare and Medicaid benefits. According to the findings, PHP is well on its way toward meeting those objectives.

“This is an extremely positive report,” said Kerry Delaney, CEO of PHP, “but also acknowledges in a realistic way the challenges we have faced.” Those challenges stemmed from the newness of managed care for providers in the space, lack of plan coverage awareness for covered entities, and providers’ refusal to participate or offer services to the population just to name a few. Despite these challenges, key findings reflect that if implemented correctly, managed care can be a viable option to serve people with IDD.”

Key Findings:

  • Through the comprehensive “It’s All About Me” (I AM) assessment tool, PHP effectively elicited responses from the IDD population about health and wellness needs allowing enrollees to leverage control over benefit options impacting their everyday lives.
  • Innovative solutions like the pharmacy management program reduced errors, unnecessary emergency department visits, and length of hospital stays. Similarly, the telehealth program successfully resolved 90% of consultations virtually. The rewards incentive program “Choose Health” also received positive feedback for motivating members to achieve preventive health goals.
  • While the new rate payment method has been a challenge to cover certain member populations, like older and frailer members, programs like pharmacy management are viewed as innovative cost-savings strategies.
  • Regularly engaging stakeholders from the Participant Advisory Committee helped to address real-time needs, like improvements to transportation services and communications efforts.

One of the best measures of the impact Partners Health Plan has had on member health and experiences comes from the members themselves. PHP FIDA-IDD plan member, Jessica, stated, “Recently I needed special comprehension therapy for my legs and was able to get something to help me at home. This keeps me healthy and helps my ability to walk. I want to keep my independence. I also have support from my Care Manager and my Broker with my self-direction!”

As the agency responsible for the IDD program in New York State, the Office for People With Developmental Disabilities (OPWDD) was integral in the demonstration’s design and implementation. “OPWDD has been pleased to collaborate with Partners Health Plan on the FIDA-IDD program, which has offered people an opportunity to coordinate their health and long-term care services in a new and innovative way,” said OPWDD Commissioner Kerri Neifeld. “We look forward to continuing to work with Partners Health Plan and the larger provider community to ensure quality supports and services are available to NYers with intellectual and developmental disabilities.”
Read the full report here: https://innovation.cms.gov/data-and-reports/2022/fai-ny-fida-idd-prelim-firstsecondevalrpt.

###
About Partners Health Plan: Partners Health Plan (PHP) is the first-in-the-nation, provider-led managed care organization that fully integrates Medicare and Medicaid for individuals 21 years and older with intellectual and/or developmental disabilities (I/DD), so they have the most complete care package. PHP provides person-centered care for whole-person wellness addressing the physical, behavioral, and social needs of individuals to assist them in living a quality life. The plan operates in 4 New York State regions (nine downstate counties): New York City, Long Island (Nassau and Suffolk counties), Rockland County, and Westchester County. For more information, visit www.phpcares.org.

About CMS Financial Alignment Initiative: The Centers for Medicare & Medicaid Services (CMS) created the Medicare-Medicaid Financial Alignment Initiatives (FAI) Demonstrations to test in partnership with States integrated care models for dually eligible beneficiaries with the goal to improve care for dually eligible beneficiaries and reduce program costs through an aligned financial and person-centered care coordination structure. A longstanding barrier to coordinating care for Medicare-Medicaid enrollees has been the financial misalignment between Medicare and Medicaid. For more information, visit Financial Alignment Initiative (FAI) | CMS.

 

Partners Health Plan Chief Medical Officer Featured Presenter at a Resources for Integrated Care (RIC) Webinar

Strategies For Improving Care Coordination for Individuals With Intellectual & Developmental Disabilities

Stephan Deutsch, M.D., Chief Medical Officer, Partners Health Plan (PHP), a nonprofit managed care organization dedicated to serving individuals with Intellectual and Developmental Disabilities (IDD), will be a featured presenter at a Resources for Integrated Care (RIC) webinar on August 9 @ 2:00 pm – 3:00 pm. The webinar will discuss strategies for providing coordinated care for individuals with IDD, risk stratification strategies to drive interventions, and family or caregiver support, education, and outreach.

Other webinar presenters include Joan Beasley, PhD, Research Professor, National Center for START Services, Director, National Research Consortium on MH-IDD, Institute on Disability (UCED), University of New Hampshire; and Emily Lauer, PhD, MPH, Director, Eunice Kennedy Shriver Center, UMass Chan Medical School.  Presenters will describe the current gaps in care for individuals with IDD and they will share strategies for delivering person-centered care using interdisciplinary teams (IDTs) and innovative care coordination models.

Partners Health Plan has operated the New York Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) demonstration since 2016. It is the only FIDA-IDD plan in the nation and has been successfully delivering services that address the whole person and promote community involvement and independence for people with IDD who are eligible for both Medicare and Medicaid benefits.

“Webinar participants will understand the impact of person-centered coordinated care strategies based on data,” stated Dr. Stephan Deutsch, Chief Medical Officer for Partners Health Plan, “in a managed care environment to enhance the quality of care for each individual with IDD so he/she may achieve optimal healthcare and social outcomes.”

 

Webinar Registration

Click here to visit the RIC website to complete the webinar registration form. If you need assistance in registering, please email: This email address is being protected from spambots. You need JavaScript enabled to view it.. Continuing Education (CE) credits are available for Continuing Nursing Education and the National Association of Social Workers. Individuals are encouraged to check with their specific licensing boards or other agencies to confirm that courses taken from these accrediting bodies will be accepted by that entity.

 

About Partners Health Plan

Partners Health Plan (PHP) is the first-in-the-nation, provider-led managed care organization that fully integrates Medicare and Medicaid for individuals 21 years and older with intellectual and/or developmental disabilities (I/DD), so they have the most complete care package. PHP provides person-centered care for whole-person wellness addressing the physical, behavioral, and social needs of individuals to assist them in living a quality life. The plan operates in 4 New York State regions (nine downstate counties): New York City, Long Island (Nassau and Suffolk counties), Rockland County, and Westchester County.

Partners Health Plan Presents at The Arc National convention

Partners Health Plan Presents at The Arc National Convention

Inclusion Benefits All: An Employment Success Story

Partners Health Plan's Cheif of Member Relations and Advocacy, Karleen M. Haines, along with PHP member Ackeem, were asked to present at the Arc’s National Convention “Inclusion Benefits All: An Employment Success Story.
They shared how Ackeem seeks to continue his successful path to independence and community involvement and how he received support and gained the confidence to seize opportunities or create them where they did not exist. They also looked at the value of hiring an inclusive workforce, the country’s general employment outlook, and how social determinants of health and access to care are crucial in order to grow, work, and live a fulfilling life.

Learning Objectives:

  • The business case for inclusion of employees with IDD and neurodiversity in the workplace
  • How circle of support teams can advocate in the current state of employment for those with disabilities
  • A personal story of employment success and growth, of a talented and determined individual

Partners Health Plan To Present at The Arc Leadership Institute

Partners Health Plan (PHP) submitted a proposal to The Arc of the United States to present at the National Conference of Executives (NCE) Summer Leadership Institute (July date TBD) on the “Positive Impact of Telemedicine in the IDD Field.” It was successfully selected from a competitive submission process.

Scott Doolan, RN, BSN, MBA, AVP Health Care Management, will present and provide participants with details related to the PHP telemedicine program and provide a detailed analysis of emergency room and admission avoidance related to the program with the clinical and positive financial implications leading to the justification in maintaining a proactive member/caregiver-initiated telemedicine program post- pandemic to improve the quality of care for the IDD population.

The NCE unites executives, leaders, and professionals from across the disability sector in pursuit of a shared mission. This summer’s conference will focus on the most pressing issues faced by the disability community, including COVID-19 vaccination, HCBS developments, the DSP workforce crisis, the American Rescue Plan, and more.

For more information, please contact Elizabeth Wales, AVP Communications at: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Flu Season 2022

Authors:  
Stephan Deutsch, MD, Physician Consultant 
Scott Doolan, RN, BSN, MBA, AVP Health Care Management 

The Flu is a viral disease caused by Influenza A and B viruses. The annual flu season usually starts around September/October with the peak of cases typically occurring between December and February.  Because of COVID-19 it is more important than ever to get the flu vaccine.

Common Flu symptoms include fever, chills, cough sore throat, runny or stuffy nose, muscle or body aches, headaches, fatigue, vomiting and diarrhea. Complications from the Flu can affect your heart, brain, kidneys, and lungs, causing respiratory and kidney failure.  Annually the flu has been estimated to kill between 25,000 to 60,000 people per year, affecting certain groups of people worse than others. People 65 and older; people with heart disease, stroke, asthma, diabetes, cancer, pregnant women, young children, people with obesity and people with HIV and AIDs.  You can reduce your risk of getting a severe case of the flu.

Wait a minute, have I been describing the Flu or COVID? A good question because they are similar regarding the symptoms and who is at highest risk for severe case. They are also similar when it comes to how the disease is spread and prevention techniques. For both the flu and COVID-19 the best protection is a vaccine that can prevent the disease or lessen its severity. You can even get both vaccines on the same day We know that the earlier in the flu season people get vaccinated the more effective it is. In both adults and children, it has been shown that once vaccinated, even if you get the flu, the severity of the disease is significantly decreased.  

With the 2022-2023 Flu season rapidly approaching PHP’s number one goal is to educate you about the importance of getting your vaccine early. We want to help increase the access to the Flu Shot and can provide assistance with scheduling an early appointment for vaccination and arranging transportation. Your Care Manager, l can work with you to get access and can discuss the best way to keep you healthy and safe this flu season.

But what happens if you do start to feel ill? You can call StationMD, our telehealth partner, anytime, night or day, seven days a week.  Your will speak to an Emergency Room Doctor who will assess you and when possible, treat you from your home. These doctors have additional training in working with people with IDD.  In most instances this will help you avoid crowded Emergency Rooms, which   increases your exposure to the flu, COVID-19, or other infections. It has saved our members hundreds of emergency room visits and multiple unnecessary hospital admissions. Even though PHP has great programs to assist you if you get sick, what we really want to do is prevent you from getting sick. So please reach out to us so we can help you with avoiding the flu and get your vaccine.

Visit Partners Health Plan's Health Resources to learn more about the flu as well as other informative health-related articles.

 

H9869_Flu Season Article_2022

Unique Managed Care Model Improves Quality of Life for People with IDD

New Report Determines Partners Health Plan’s FIDA-IDD Demonstration Shows
Positive Impact and Progress for Enrollees with Complex Care Needs

BRONX, NY, July 6, 2022— Partners Health Plan (PHP), a nonprofit managed care organization dedicated to serving individuals with Intellectual and Developmental Disabilities (IDD), is pleased to announce that the results of an independent evaluation funded by the Centers for Medicare & Medicaid Services (CMS) indicate positive returns for enrollees in the New York Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) demonstration.

The FIDA-IDD demonstration is a pilot program established to test the success of delivering services that address the whole person and promote community involvement and independence for people with IDD eligible for both Medicare and Medicaid benefits. According to the findings, PHP is well on its way toward meeting those objectives.

“This is an extremely positive report,” said Kerry Delaney, CEO of PHP, “but also acknowledges in a realistic way the challenges we have faced.” Those challenges stemmed from the newness of managed care for providers in the space, lack of plan coverage awareness for covered entities, and providers’ refusal to participate or offer services to the population just to name a few. Despite these challenges, key findings reflect that if implemented correctly, managed care can be a viable option to serve people with IDD.”

Key Findings:

  • Through the comprehensive “It’s All About Me” (I AM) assessment tool, PHP effectively elicited responses from the IDD population about health and wellness needs allowing enrollees to leverage control over benefit options impacting their everyday lives.
  • Innovative solutions like the pharmacy management program reduced errors, unnecessary emergency department visits, and length of hospital stays. Similarly, the telehealth program successfully resolved 90% of consultations virtually. The rewards incentive program “Choose Health” also received positive feedback for motivating members to achieve preventive health goals.
  • While the new rate payment method has been a challenge to cover certain member populations, like older and frailer members, programs like pharmacy management are viewed as innovative cost-savings strategies.
  • Regularly engaging stakeholders from the Participant Advisory Committee helped to address real-time needs, like improvements to transportation services and communications efforts.

One of the best measures of the impact Partners Health Plan has had on member health and experiences comes from the members themselves. PHP FIDA-IDD plan member, Jessica, stated, “Recently I needed special comprehension therapy for my legs and was able to get something to help me at home. This keeps me healthy and helps my ability to walk. I want to keep my independence. I also have support from my Care Manager and my Broker with my self-direction!”

As the agency responsible for the IDD program in New York State, the Office for People With Developmental Disabilities (OPWDD) was integral in the demonstration’s design and implementation. “OPWDD has been pleased to collaborate with Partners Health Plan on the FIDA-IDD program, which has offered people an opportunity to coordinate their health and long-term care services in a new and innovative way,” said OPWDD Commissioner Kerri Neifeld. “We look forward to continuing to work with Partners Health Plan and the larger provider community to ensure quality supports and services are available to NYers with intellectual and developmental disabilities.”
Read the full report here: https://innovation.cms.gov/data-and-reports/2022/fai-ny-fida-idd-prelim-firstsecondevalrpt.


About Partners Health Plan: Partners Health Plan (PHP) is the first-in-the-nation, provider-led managed care organization that fully integrates Medicare and Medicaid for individuals 21 years and older with intellectual and/or developmental disabilities (I/DD), so they have the most complete care package. PHP provides person-centered care for whole-person wellness addressing the physical, behavioral, and social needs of individuals to assist them in living a quality life. The plan operates in 4 New York State regions (nine downstate counties): New York City, Long Island (Nassau and Suffolk counties), Rockland County, and Westchester County. For more information, visit www.phpcares.org.

About CMS Financial Alignment Initiative: The Centers for Medicare & Medicaid Services (CMS) created the Medicare-Medicaid Financial Alignment Initiatives (FAI) Demonstrations to test in partnership with States integrated care models for dually eligible beneficiaries with the goal to improve care for dually eligible beneficiaries and reduce program costs through an aligned financial and person-centered care coordination structure. A longstanding barrier to coordinating care for Medicare-Medicaid enrollees has been the financial misalignment between Medicare and Medicaid. For more information, visit Financial Alignment Initiative (FAI) | CMS.

Contact Us
  • Partners Health Plan
  • 2500 Halsey Street
    Bronx, NY 10461
  • (855) PHP-LIVE or (855) 747-5483
  • TTY:711
  • 8am-8pm, 7 days a week

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855-747-5483 | TTY/TDD:711
Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.

H9869_PHPWeb_2022_Pending

The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide participants free, confidential assistance on any services offered by Partners Health Plan. ICAN may be reached toll-free at 1-844-614-8800 (TTY users call 711, then follow the prompts to dial 844-614-8800) or online at icannys.org.