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Effective December 31, 2025, the PHP FIDA-IDD demonstration plan is no longer available. Earlier this year, all members received a CMS Non-Renewal letter outlining important details about this change.
Because your current plan has ended, you have a special enrollment period that allows you to select a new Medicare health and prescription drug plan at any time through February 28, 2026.
If you have not yet chosen a new plan, we encourage you to contact your Care Manager as soon as possible. Your Care Manager can:
  • Review the CMS Non-Renewal letter with you
  • Explain your available options
  • Support you through each step of the transition to a new plan
Please note that your Medicaid coverage is not changing. You will continue to receive all OPWDD services and supports through New York State Medicaid.
Member Resources & Support

Member Portal

The Participant Portals allow authorized users to access personal information about their care and treatment. Log in to the appropriate Member Portal below and view the portal documentation for assistance.

Medisked Member Portal

Log in to the Medisked Member Portal for Life Plan, care coordination information, IDT meeting sign-off, and more.

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HealthSmart Member Portal

Log in to the HealthSmart Member Portal for claim searches, eligibility information, copy of participant ID card, and other benefit information.

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MedImpact Member Portal

Log in to the MedImpact Member Portal for up-to-date information on your pharmacy benefits or to manage your pharmacy benefits online.

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How can we assist you?

Contact Partners Health Plan for current member assistance, to learn more about becoming a PHP member, or for general questions and inquiries.