Help Center
Partners Health Plan
The following list provides contact information for helpful resources for PHP FIDA-IDD Plan Participants.
Partners Health Plan - Help Center
Participant Services
Partners Health Plan
1-855-747-5483 or TTY/TDD: 711
Participant Ombudsman
Independent Consumer Advocacy Network (ICAN)
NY Relay
24 hours per day, 365 days per year
7-1-1 ; 1-800-662-1220
(for out of state)
Fraud, Abuse and Compliance Hotline
PHONE: 1.855.252.7606
ONLINE: Compliance Resource Center
Note: Enter "Partners Health Plan" in Organization Name field when filing a report online.
Medicare
24 hours per days, 365 days per year
1-800-MEDICARE or
1-800-633-4227
TTY: 1-877-486-2048
NY Health Insurance Information
Counseling, and Assistance Program (HIICAP)
1-800-701-0501
NY Quality Improvement Organization (Livanta)
M-F 9:00 am – 5:00 pm
LIVANTAQIO.COM/EN
1-866-815-5540
TTY: 1-866-868-2289
New York Medicaid Choice
M-F 8:30 am – 8:00 pm | Sat 10:00 am – 6:00 pm
1-844-343-2433
TTY: 1-888-329-1541
How can we assist you?
Contact Partners Health Plan for current member assistance, to learn more about becomming a PHP member, or for general quesitons and inquiries.